Leadership for Hospitality Professionals

BCHA Fast Track Series: Facilitated by Jennifer Woppenkamp on behalf of the British Columbia Hotel Association. Step confidently into leadership with this foundational series designed to build the core skills every hospitality leader needs. From communication to team motivation, learn how to lead with impact and drive team success in this six-part series. Ideal for supervisors, team leads, and emerging managers, as well as established leaders across all hospitality departments, looking for new tools in their leadership playbook. This course can be taken before the Advanced Leadership for Hospitality Professionals – level 2 in April. Live workshops online, Tuesdays* October 7th - November 13th, 2025 at 11:00 AM to 12:00 PM PST. Oct 7 – Becoming Assertive

Oct 14 – Mastering Your Time Oct 21 – Team Meetings & The Magic of 1:1s Oct 28 – Handling Complaints Like a Pro Nov 4 – Switching on Your Emotional Intelligence Nov 13 – Keeping Yourself Motivated – *please note this session is on a Thursday due to stat holiday.

Eligibility Indigenous Tourism BC may cover the full costs of this training for eligible participants:

• Indigenous peoples (First Nations, Inuit, Metis) residing in BC
• Indigenous-owned tourism businesses (51%+ Indigenous ownership), and employees of
• First Nations-owned tourism businesses (51%+ First Nations ownership), and employees of

Questions? [email protected]

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