Leading others is a rewarding journey filled with unique challenges and opportunities. To earn the **Confident Leaders Badge,** complete three courses that focus on strengthening your leadership skills through practical tools and real-world examples.

**1\. Challenging Conversations**
**2\. Performance Management for New Leaders**
**3\. Conflict Resolution**

These courses are offered through Connect Hospitality Strategies. They include self-paced virtual videos, real-world examples and activities designed for leaders of all levels.

**What You’ll Take Away**

* Understand how to approach tough conversations with confidence
* Use empathy and listening to build stronger team relationships
* Learn how to coach instead of correct
* Give feedback that supports growth and motivation
* Understand the causes of conflict and respond with skill
* Stay calm and respectful when emotions run high
* Use easy tools to build a more positive and productive team culture




Confident Leaders Badge

Challenge Tasks (3)

Rewards