Understand and resolve workplace conflict in a way that builds trust and strengthens teams. In this course, you'll explore strategies to stay calm under pressure, manage emotions, and turn conflict into an opportunity for connection and growth. Recognize the root causes of conflict, choose the right response for different situations, stay solution-focused, even when conversations get tough and foster a respectful, resilient team culture.

This course is provided by Connect Hospitality Strategies, and is **1 of 3** courses required to earn the **Confident Leaders Badge**. 

Conflict Resolution

Challenge Tasks (1)

Rewards